Service Desk

We have unparalleled breadth and depth of business and technical expertise. We take a holistic, business plus technology approach that includes a great deal more than the BT product and services portfolio. Our business orientated, capability design perspective takes into account internal and external, multi-domain and multi-vendor considerations as we develop the roadmap. We work with you to determine who is best suited to deliver specific roadmap items, help bring in other resources, partner with internal and external parties, and perform the lifecycle activities you choose.

We are vendor and technology agnostic and understand how to exploit business and technology trends that will help you achieve your business goals.

We have unparalleled breadth and depth of business and technical expertise. We take a holistic, business plus technology approach that includes a great deal more than the BT product and services portfolio. Our business orientated, capability design perspective takes into account internal and external, multi-domain and multi-vendor considerations as we develop the roadmap. We work with you to determine who is best suited to deliver specific roadmap items, help bring in other resources, partner with internal and external parties, and perform the lifecycle activities you choose.

 

We are vendor and technology agnostic and understand how to exploit business and technology trends that will help you achieve your business goals.

Body

Why Us?

Achieving the digital possible. Explore how our customers are achieving their digital possible. Were a sustainable and responsible business leader and believe in the power of communication to make a better world. We are proud that our work is recognised time and again by customers, analysts and professional organisations.

Products & Solutions

Network services

  • Access choices
  • Application performance management
  • Dedicated Services
  • Internet services
  • IP address management
  • Managed network services
  • Virtual Private Network Services
  • Network services solutions

Professional services

  • Business technology services
  • CRM professional services
  • IT professional services
  • Mobility professional services
  • Networks professional services
  • Unified communications professional services

Unified communications

  • Conferencing and collaboration
  • Hosted UC services
  • IP telephony
  • Voice Virtual Private Network
  • Unified communications solutions

IT services

  • Datacenter services
  • Professional Services for IT
  • IT services solutions

Security & risk management

  • Identity and Access Management
  • Managed security services
  • Security Consulting
  • Security Intelligence
  • Security solutions

Mobility services

  • Field force automation
  • Flexible working services
  • Managed mobility services
  • Mobile network services
  • Secure remote access
  • Telecom expense management
  • Mobility solutions

CRM

  • Cloud contact centers
  • Contact recording and analytics
  • Inbound services
  • Onsite contact centers
  • Self-service and queue-management platforms
  • CRM solutions

Calls & lines services

  • Business exchange lines
  • Calls packages
  • Lines packages
  • Value Add analytics
  • Digital Consumer
  • Digital signage

Industries

  • Automotive
  • Energy and Resources
  • Chemicals
  • Mining
  • Oil & Gas
  • Utilities
  • Financial Services
  • Financial Markets
  • Insurance
  • Payments
  • Retail Banking
  • Healthcare and Life Sciences
  • Health
  • Pharmaceutical
  • Manufacturing Industries
  • Construction
  • Manufacturing
  • Media and Business Services
  • Business services
  • Legal services
  • Media and broadcast
  • Professional services
  • Public Sector
  • Central Government
  • Defence
  • Health
  • Local Government
  • Police
  • Retail and Consumer Goods
  • Consumer Packaged Goods
  • Retail
  • Technology
  • Systems Integrators
  • Travel, Transport and Logistics
  • Airlines and travel
  • west herts college
  • ourcustomers
  • Watford Community Housing Trust
  • TVCatchup
  • ourcustomers
  • Jungs
  • 4Ways Healthcare
  • ourcustomers
  • BlaserMills

Services

  • apple-logo
  • mitel-logo
  • ourpartners
  • microsoft-logo
  • hp-logo
  • ourpartners
  • cisco-logo
  • bt-logo
  • ourpartners
  • avaya-logo
  • apple-logo
  • ourpartners

Contact Us

01494 493535

oxfordandbucks@btlocalbusiness.co.uk
Geodis House, Coronation Road,
High Wycombe, Bucks, HP12 3TA

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