Our vision is to provide the best network and best service so our customers trust us with their digital lives. Here’s how we’ll achieve it:
Best network: Building a new digital backbone for Britain.
Best service: Delivering outstanding service to our customers through our stores, in our centres and online.
Customer trust and relevance: Providing a personalised experience for our customers – from the products and services we offer, to the way we sell them.
Our mobile and mobility solutions offer an unrivalled combination of fast 4G on the UK’s biggest mobile network and unlimited access to the UK’s largest Wi-Fi network of over 5 million Wi-Fi hotspots. Our mobile solutions gives you control over your mobile, its usage and spend and the flexibility to make the most of your plan, unified or individual.
Analyst Alert: Your early warning system that monitors the calls you make and alerts you by e-mail when cost thresholds you pre-set are exceeded.
Call traffic monitoring: Network Call Performance through Analyst Converge. Are you missing incoming calls, and how much is affecting your customer experience or costing you in missed opportunities?
Consolidated billing. Multiple bills are a hassle. We’ll deliver a single bill to help you improve efficiency and identify cost savings.
Field Force Enterprise Applications. Improve mobile employee productivity with robust enterprise applications that integrate with your existing back-end systems.
Mobile usage tracker: Mobile Tracker. Taking cost control to a whole new level.
Online consolidated billing. Analyst Converge is a powerful, online billing analysis tool giving immediate access to your data.
Personal mobile call management. We can help you simply and accurately identify personal calls made from company mobiles and reduce costs.