Are you missing calls and customers and revenue? All too often calls are missed – they ring on the landline when you’re on the mobile, or ring on the mobile when you’re in a meeting. That can lead to frustrated customers and (considering a lost customer call can lose you £1,230 on average3) lost revenue.

You pay more if you keep your fixed and mobile networks separate. If you don’t have one provider for your landline and mobile coverage, you have to manage two suppliers and two sets of bills. That’s double the time. And if you’re like everyone else, you probably make lots of calls on your mobile, even when the landline is sat next to you. It’s a lot easier – you’ve got everyone’s number in there. But it can be more expensive.

Connecting people on the move isn’t easy. When you’re out and about you still need to be able to do your job properly. But with poor mobile coverage, or slow speeds you’ll have trouble making and receiving calls, emailing, sharing files and editing documents on your mobile. You could be up to 20% less productive than your office-based colleagues.

You have to keep business data and client information secure. Many of us have lost a mobile, or had one stolen. So if you access important business information on the move, you need to be sure it’s really safe. If it’s not, you could damage your business reputation. And losing information is expensive. A single significant mobile security breach could cost more than £30,000 to identify and fix. You could also be fined up to £500,000.

Some of the solutions and Services we provide

Unified communications

- Conferencing and collaboration
- Hosted UC services
- IP telephony
- Voice Virtual Private Network
- Unified communications solutions

Calls & lines services

- Business exchange lines
- Calls packages
- Lines packages
- Value Add analytics

Starting up

- Broadband and phone lines
- Getting a website
- Selling online
- Phone systems

Moving

- Transferring broadband
- Moving phone lines and numbers

Expanding

- Connecting two sites
- Cloud services
- Calls over the internet (VoIP)

Broadband & internet

- Broadband
- Fibre broadband
- Leased line

Packages & applications

- Broadband & phone line
- Fibre broadband & phone line
- Office 365

Voice

- VoIP
- SIP
- Phone systems
- Phone lines
- Mobile
- Call plans & packages

Our vision is to provide the best network and best service so our customers trust us with their digital lives. Here’s how we’ll achieve it:

Best network: Building a new digital backbone for Britain.

Best service: Delivering outstanding service to our customers through our stores, in our centres and online.

Customer trust and relevance: Providing a personalised experience for our customers – from the products and services we offer, to the way we sell them.

Our mobile and mobility solutions offer an unrivalled combination of fast 4G on the UK’s biggest mobile network and unlimited access to the UK’s largest Wi-Fi network of over 5 million Wi-Fi hotspots. Our mobile solutions gives you control over your mobile, its usage and spend and the flexibility to make the most of your plan, unified or individual.

Analyst Alert: Your early warning system that monitors the calls you make and alerts you by e-mail when cost thresholds you pre-set are exceeded.

Call traffic monitoring: Network Call Performance through Analyst Converge. Are you missing incoming calls, and how much is affecting your customer experience or costing you in missed opportunities?

Consolidated billing. Multiple bills are a hassle. We’ll deliver a single bill to help you improve efficiency and identify cost savings.

Field Force Enterprise Applications. Improve mobile employee productivity with robust enterprise applications that integrate with your existing back-end systems.

Mobile usage tracker. Mobile Tracker. Taking cost control to a whole new level.

Online consolidated billing. Analyst Converge is a powerful, online billing analysis tool giving immediate access to your data.

Personal mobile call management. We can help you simply and accurately identify personal calls made from company mobiles and reduce costs.

What it does

Connects your sites to each other and to the internet. It doesn’t matter whether the sites are on the same business
park or on different continents, our solution will bring them together as one and always runs at optimum performance.
On selected services, you’ll get proactive management 24/7/365 from a dedicated team of UK technical experts
based at our Network Operations Centre. We monitor your network every 2 minutes to make sure that the network is
delivering peak performance.

End-to-end service. If chosen, you’ll get your own project manager to take you from inception to delivery and
sign-off to in-life.

Broadband Services

We offer a suite of broadband packages specifically designed to provide high-speed connectivity for small, medium and home-based businesses.

Wireless internet. UK’s largest Wi-Fi network. Customers can log in many high street locations, plus 12 city centres and millions of other hotspots. Get affordable access to your VPN or internet service.

Superfast/GEA Broadband

Analogue Private Circuits. Get simple and effective networking you can rely on

Private Line Services. A secure and reliable service for Instantly sharing information and data with colleagues at different locations. Get Superfast access to your IP VPN, Ethernet VPN or internet service, delivering more bandwidth for less

EFM, EFM Copper, EFMC. Ethernet over Copper Access UK. Get flexible and affordable access to your VPN or internet service from almost anywhere

EFM, EFM fibre. Ethernet over Fibre Access UK. Get flexible access to your VPN or internet service from almost anywhere

Leased line access, private circuits. Get guaranteed access performance to your VPN or internet service almost everywhere with dependable leased lines

Global Leased Line Access. Get guaranteed access performance to your VPN or internet service with dependable leased lines

Network-to-Network Interconnects

Superfast/GEA Broadband

Get Superfast access to your IP VPN, Ethernet VPN or internet service, delivering more bandwidth for less

As one of the world’s leading communications providers and services companies, we can supply, install and maintain
everything for your IT needs – from communications infrastructure, right down to consumables for your printer – with
everything in between! Whatever the size of your project, we will provide the best support available, with access to
over 20,000 IT products.

In addition to our extensive portfolio of hardware and software, we can offer a wide range of IT services such as
hardware configuration, installation and deployment, software licensing, network & data installations, and even secure
hardware disposal.

And the result? Quite simply we’re able to offer a more complete “end-to-end” service,
with our 20,000+ product portfolio range of business ICT services.

No matter what your computer networking strategy, you can rely on ViRSO Communications to supply you with all the products you’ll need and we’ll support you every step of the way. From the highest quality wireless access points from companies such as Cisco and NetGear to firewalls and homeplugs, we can meet all of your networking needs.

Whether you’re running a small business from a bedroom, or are in charge of a firm with offices all over the world, ViRSO Communications will be able to help. We stock networking goods to suit all types of businesses, from DSL modems and ADSL modems from top brand names like US Robotics, to network interface cards and networking cables.

All businesses need the ability to print documents, and if you’re running off a network then you’ll need a printer server to handle tasks from multiple computers. At ViRSO Communications we stock printer servers from the likes of D-Link, Edimax and Belkin, so you can be sure of finding the right products.

ViRSO Communications is a one-stop-shop for all your business’ computing and networking needs, so whether you’re looking for a patch panel, Ethernet switch, a wireless router or a server cabinet, we’ll be able to help. With over 20,000 products on offer from the world’s leading computer equipment manufacturers, you’re sure to find what you’re looking for.

ViRSO Communications Services

- Computing: Desktops. Laptops, Servers, Storage
- Components & storage. Screens, Monitors, Printers
- Phones & consumer electronics: Mobile, IP and analogue phones and accessories
- Switches, routers, power
- Print, office & conferencing
- Cables, power & adaptors