Totally dedicated to customers, now and in the future. Our mission revolves around a total dedication to the quality of service and experience our customers receive from us. BT Business is a customer-centric distribution business that will grow shareholder value and deliver an excellent, continuously improving, customer experience. We will provide differentiated solutions and a tailored service to our customers, build new routes to market and manage profitably our developing products and services portfolio. We will excite and engage our people to maximise the value they create for themselves, our customers and the communities in which they work.